Understand how your information is handled

Updated: 22 October 2026

This Privacy Policy explains how Casinos Live Hub (“we”, “us” or “our”) handles personal information when you visit casinoslivehub.com or contact us. It applies to visitors in New Zealand. Our contact address for privacy requests is [email protected].

Information we may collect

Depending on how you use the site, we may process:

• information you provide when you contact us, such as your name, contact details and the contents of your message;
• information about your preferences or interactions with the site; and
• technical and usage information associated with your visit, such as information sent by your browser or device and records of how the site is used.

Please do not send sensitive personal information unless it is necessary for your request. We do not ask you to provide payment details through this privacy policy.

Why we use information and our legal bases

We use personal information to operate and maintain the site, respond to enquiries, understand and improve how the site is used, protect the site and meet applicable legal obligations.

Where the GDPR applies, we rely on the following legal bases, as relevant to the particular processing:

• Legitimate interests: operating, securing and improving the site, and responding to communications, where those interests are not overridden by your rights.
• Consent: where you have agreed to a particular use, including where consent is required for non-essential cookies or similar technologies. You may withdraw consent at any time.
• Legal obligation: where processing is necessary to meet a legal requirement.

If a service we provide involves gambling, applicable New Zealand requirements may require stricter age and identity verification. We will handle any information collected for such checks only as permitted by law and for the relevant purpose.

Cookies and similar technologies

The site may use cookies or similar technologies to support its operation, remember preferences or understand site use. Where required, we will ask for your consent before using non-essential technologies. You can manage your choices through any consent controls made available on the site and through your browser settings. Disabling cookies may affect some site features. Withdrawing consent does not affect processing carried out before withdrawal.

Sharing and international processing

We may disclose information where needed to operate the site, respond to you, protect our rights or comply with law. We do not sell personal information. Where information is processed or accessed outside New Zealand, we will take steps required by applicable privacy law to protect it.

How long we keep information

We keep personal information only for as long as reasonably needed for the purpose for which it was collected, including any applicable legal or operational needs. When it is no longer needed, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable law.

Your rights and requests

Depending on the law that applies, you may have the right to request access to personal information we hold about you, ask us to correct it, withdraw consent, object to or restrict certain processing, request deletion, or receive information in a portable form. You may also complain to a relevant privacy regulator.

To make a request, email [email protected]. Tell us what you are asking for and provide enough information for us to identify the relevant records. We may ask for information to verify your identity before responding. We will handle requests in accordance with applicable law.

New Zealand regulatory context

New Zealand’s Department of Internal Affairs and Gambling Commission have regulatory roles relevant to gambling. Providers operating online casino gambling in New Zealand are subject to applicable licensing requirements. A provider that has not applied for a licence must cease conducting online casino gambling in New Zealand by 1 December 2026; if an application is declined, it must cease those operations and exit the market. This policy does not represent that Casinos Live Hub is a licensed gambling operator.

Changes and contact

We may update this policy when our practices or legal requirements change. The latest version will appear on this page. For privacy questions or requests, contact [email protected].

Content created by the «casinotipsnz.com» team